Harborne Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information is used for these key purposes:

• Service Execution and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care, ensuring all details are accurately processed. We verify your identity to confirm that you meet our rental criteria. Our team coordinates the vehicle collection and return, making the process seamless. Additionally, we manage all payment transactions, including deposits and charges.
• Customer Interaction (Contractual Obligations and Legitimate Interests):
  • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any modifications to our services or policies.
• Marketing Preferences and Consent Management:
  • We will share promotional offers, newsletters, and service updates with your consent or when we have a legitimate interest. You can opt out anytime.
• Service Enhancement for Customer Benefit:
  • Assessing website traffic to refine user experience and performance. Conducting research to improve our fleet and service offerings.
• Compliance with Legal Regulations:
  • Adhering to all legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining secure services. Addressing disputes and upholding our terms of service.

Data Sharing Practices

Sharing Your Information

• Car Hire Partnerships in Harborne: We collaborate with third-party companies for essential services like payment processing, IT support, and maintenance. These partners are required to safeguard your data.

We do not share your personal information with third parties.

Data Protection

We employ a range of technical and organizational strategies to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our measures encompass encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to acknowledge that no online transmission or electronic storage method can guarantee absolute security.

Data Retention Policy

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration of retention differs based on the type of data and the circumstances surrounding its use.

Your Rights in Harborne

Your rights under UK data protection law in Harborne

• Accessing Your Information: Obtain a copy of your personal information records.

Contact us below to exercise your rights.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to manage your cookie settings through your browser preferences, allowing you to control the data collected during your visit.

Policy Changes

This Privacy Policy may be updated from time to time to align with changes in our practices or legal obligations. Any revisions will be reflected on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about our data handling practices.

Harborne Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us.